Shipping & Returns
Shipping Information
At Marcellien, we take pride in ensuring that your order arrives with the same care and attention that goes into every garment we craft.
- We ship internationally via trusted couriers.
- Orders are typically delivered within 8 to 12 business days.
- Orders are prepared and dispatched within 1 to 3 business days (typically 1 day on weekdays).
- We offer complimentary shipping on all orders, regardless of destination.
Returns & Exchanges
We want you to feel completely at ease when shopping with us. If something isn’t quite right, we offer a flexible return and exchange policy.
- Items may be returned within 30 days of delivery.
- Returned items must be unworn, in original condition, with all tags attached.
- Return shipping is the responsibility of the customer. We do not currently provide return labels.
- Once your return is received and approved, a refund will be issued within 7 business days to your original payment method.
- We’re happy to offer one complimentary exchange for a different size or color.
To initiate a return, contact us via the contact form, return the original item and once received and accepted, we will refund the funds withing 7 days.
To initiate an exchange, contact us via the contact form, return the original item and once received and accepted, we will ship the replacement free of charge.